PetEdge offers many different products for dog and cat owners, but especially impressive is their wide array of grooming supplies, from clippers, blades, and brushes to grooming tables and washtubs. Pet care professionals love PetEdge; the family-owned business also provides a Salon Design Service for professional groomers, veterinary practices, and dog kennels.
PetEdge also offers a price guarantee; if the customer should find a product listed for a lower price, shoot the company an email, fax, or copy of the advertisement via snail mail and they will match it.
Free shipping is only offered during promotions. PetEdge ships via UPS, and shipping and handling costs are calculated on the weight of the packages and their destination. They have, however, introduced a flat-rate shipping special of $5.99 for all orders over $150.00, which is very convenient for the pet owner who likes to shop for Fido or Fluffy in bulk.
PetEdge offers plenty of dog and cat treats, but they do not offer dog or cat food on their site, something that could be a turn off to customers looking for a one-stop shop. Prescription medications are also not an option with PetEdge.com.
With speedy delivery (orders to the West and East Coasts usually arrive within 1-2 days, while orders shipped to the Midwest, Plains States, and Gulf Coast take about 3-4 days), great prices, and in-person pickups for their two outlet stores in Billerica (Mass.), or Reno (Nev.), PetEdge is an e-commerce option to consider.
PetEdge is a company that makes sure to give back, sponsoring charity events to raise money for pets in need. They are also known for donating money and supplies to causes they believe in, including the National Disaster Search Dog Foundation.
PROS: Great selection of grooming supplies; family-owned; great prices on the products offered and a price-match guarantee
CONS: No pet food on their site; variety limited to dogs and cats
Ratings (each out of a possible 5):
Shipping options/pricing: 2
Selection/variety: 2
Charitable giving: 2
Product prices: 5
Customer comments/reviews: 4
Overall rating: 3 out of 5
